Stella – 4 berth Autotrail Imala 2017 (Daily rate includes insurance)

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La location avec Esther s’est déroulée à merveille. Elle est très facilement joignable, réactive et transparente avec nous tout au long de la location. Les états des lieux d’entrée et de sortie sont également très simples et rapides. Je lui conseillerais peut-être simplement de faire un tour un peu plus complet du camping-car lors de l’état des lieux, aussi bien à l’arrivée qu’au départ. Je pense que c’est toujours plus agréable et rassurant, pour elle comme pour les clients, de pouvoir vérifier plus précisément que tout est bien en ordre. Concernant le camping-car, je recommande également de vérifier avec Esther l’inventaire des couverts, assiettes, verres, ustensiles de cuisine, etc., afin de s’assurer que rien ne manque pendant le séjour. Tout n’était effectivement pas complet lors de notre location, donc n’hésitez pas à lui demander précisément ce qui est présent ou non dans le camping-car avant votre départ. En dehors de cela, tout s’est très bien passé. Le camping-car est très moderne, pratique et confortable. Nous avons passé un super séjour et avons vraiment apprécié notre expérience. Nous recommandons sans hésiter Esther et son camping-car ! Our rental experience with Esther was wonderful. She was very easy to contact, responsive, and completely transparent with us throughout the whole process. The check-in and check-out process was very straightforward. I would perhaps recommend doing a slightly more thorough walk-around at both check-in and check-out, both for Esther and for the customers. I think it is always more reassuring and helps make sure everything is properly checked and accounted for. Regarding the motorhome itself, I would recommend checking the inventory of cutlery, plates, glasses, kitchen utensils, etc. with Esther before your stay, just to make sure you have everything you need. The inventory was not completely up to date, so it is worth asking her what is actually available in the motorhome before setting off. Apart from that, everything went really well. The motorhome is very modern, practical and comfortable. We had a fantastic stay and really enjoyed our trip. We would happily recommend Esther and her motorhome! September 2026

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Bad faith, abusive quotes and withdrawals without consent: Goboony and Esther are to be avoided at all costs! We rented Esther's campervan via Goboony (Reservation No. 664A26) and our experience was a complete nightmare from beginning to end. Misleading advertisement and disastrous implementation: Misleading location: The ad stated a vehicle located 20 minutes from Edinburgh Airport, when in reality it is 45 minutes away. Incorrect pick-up location: Pick-up in a store parking lot and not at the address indicated in the advertisement. Vehicle not prepared: Water and diesel tanks not filled upon our arrival. Appalling hygiene: Cleaning was extremely superficial. The towels provided smelled so bad they were unusable; we had to pay for laundry at the campsite (the owner dishonestly claimed she couldn't smell anything...). I had to clean the fridge myself. Technical fault: My partner had to repair an exterior water outlet cover himself with tape, right in front of the owner! Dishonest handling of the claim (wing mirror - Dispute No. F473DE): Following a hit-and-run, we immediately notified Esther. She initially reassured us by promising a settlement, before resorting to increasingly abusive practices: The first "quote" was just a simple screenshot of an email, without any figures. The second document submitted was just a simple pro forma quote (Quote) not paid, showing an exorbitant amount of £311.85 for the part without OEM manufacturer reference, and £120.00 for labor without specifying the hourly rate or the duration (even though it is a part that can be found for less than £100 and fitted in 30-60 min). We were charged for travel/delivery fees from the garage (collection and delivery) in a completely unreasonable manner. Goboony customer service complicit in and abusive charges: Goboony refused to listen to our repeated complaints. They hid behind their terms and conditions to arbitrarily close the case, before deducting the deposit and demanding additional fees from our bank account based on a simple, non-detailed quote. We have initiated a chargeback and contacted the mediation authorities. Read the other reviews; we are not an isolated case. Avoid this vehicle and this platform! September 2026

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Esther, the owner was a pleasure to deal with before during and after. And as for her MH, we loved it. So comfy and a home from home, we didn’t want to hand it back. September 2026

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Really present and reactive in case of questions or problems. Nice motorhome, we had a really good time ! July 2026

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Nous avons loué le camping car D' Esther pour une semaine . Nous avons reçu le meilleur accueil. Le camping car est facile a conduire malgré les routes étroites. Il nous a été donné en tres bon état . Tout etait parfait. Seuls quelques petits bricolages seront necessaires a notre retour pour le maintenir en parfait etat de marche. Je recommande ce vehicule qui nous a permis de passer une excellente semaine dans ce magnifique pays d'Ecosse. July 2026

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Stella is perfect! Well furnished and complete for any trip in Scotland! Esther is super friendly and helped us out the whole way! Super recommended July 2026

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Esther and Stella were both fantastic. From initial handover of the vehicle to the experience we had with Stella in the scottish highlands. The van has everything you require and we could not fault it. Have recommended to family and will definitely inquire again should we have any future road trip plans. Thanks again Esther. July 2026

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Our trip with Stella was from beginnning until the end wonderful. Stella is such a great camper with everything you need for a lovely trip through scotland. Our communication with Esther and also meeting her was without any complications, it was a pleasure meeting her. We can highly recommend this experience with Esther and Stella and thank her for everything. June 2026

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Clean and nice van. The host so lovely x December 2025

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We had a fantastic experience renting from Esther! The camper van was in excellent condition, clean, and had everything we needed for our Scottish adventure. Esther was very responsive throughout the booking process and provided helpful recommendations for places to visit. The pickup and return were smooth and easy. We explored Loch Lomond and the beautiful Scottish countryside, and the van was perfect for our romantic getaway. Highly recommend renting from Esther if you’re planning a trip to Scotland! December 2025