Macallan – 4 berth Dreamer D55 Up 2022

Bookings from all male or female groups are not accepted unless specifically agreed in advance and in writing. It is not permitted to take any of our motorhomes to certain music festivals or sports events unless specifically agreed in advance and in writing.

The vehicle must not be driven off road or on ground unsuitable for use by a motor vehicle, insurance will be invalidated in such instances.

Haven Tourers Ltd may cancel a booking, if at the time of collection, the named drivers’ licences are invalid or do not comply with information previously given. In these circumstances the total hire charge will be forfeited.

In the event of a motorhome booked by a customer becoming unavailable due to collision damage, breakdown, theft or other circumstances beyond the control of the company, Haven Tourers Ltd will seek to obtain a replacement vehicle of the same size and similar specification. It should be noted that at peak holiday times this may not be possible and all money paid will be immediately refunded.
Haven Tourers Ltd will not be responsible for additional costs incurred by the customer e.g. campsites, ferry charges etc.

Haven Tourers Ltd reserve the right to refuse collection of the vehicle to anyone who, in the opinion of the company, is not suitable to be responsible for the vehicle with regard to the safety of the occupants, vehicle and other road users.

All money paid will be immediately refunded and the company will not be responsible for additional costs incurred by the customer e.g. campsites, ferry charges etc.

Technical support is available 24/7, hirers are advised that if they have any issues we will endeavour to rectify any glitches over the phone free of charge. If telephone consultations are unsuccessful, in certain circumstances we may be able to travel to assist in person. Please note, if you require a call-out in person, and subsequently the issue is found to be operator-error you will be charged an hourly rate.

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