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Absolutely awful experience. Anna tried to dishonestly claim that we had caused physical damage 18 hours after the camper van was returned, inspected and reported by herself to have no visible damage, while at the same time withholding our deposit. The accused damage was cosmetic and had absolutely nothing to do with us, but the result of poor paintwork. She also requested that we paid her a cash late penalty fee for dropping the camper back 1 hour late, which we later learnt is strictly prohibited by Goboony. The whole experience has put us off ever renting a camper van again! The fact that people can be so dishonest is absolutely sickening! August 2026