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Unfortunately, when I arrived to collect the motorhome, there was none reserved for us. Goboony confirmed it all with us, we paid everything in advance and received all emails to get ready for our trip. However the owner told us that he never received a reservation from goboony and the vehicle that was supposed to be ours, was given to someone else. Because it was a Friday before a bank holiday, there was no customer service available to resolve it. During our holidays the lines did not work at all and after the duration booked, they do not accept calls from you anymore. Trying to resolve by email. I'm trying to dispute now to recover £1617.91 I paid for. June 2026