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It is impossible to get in touch with Goboony during your rental period. You have to call them via voicemail to request a callback. I did this 20 times but couldn't get through. After your rental period, you can't get in touch because your number is registered and recognized as no longer being a customer since your rental period has ended. They also partner with intermediaries like Schinkel in Zwolle, who provide no service and are unreachable.
Jory