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Richard (the camper) took us to beautiful Sweden. We started our journey at the Jolly Campers office, where we received the handover (in English) from Richard. It was only the second time the camper had been rented out, so the employee wasn't entirely familiar with all of Richard's features yet. However, it was certainly sufficient to provide us with the right information to get our trip off to a good start. We did run into a number of problems with Richard along the way. The Jolly Campers chatbot works well, and email contact with staff is very smooth and fast. It was quite exciting for us because it was our first trip in a camper. The problems we experienced with the camper are things that can happen, especially with a moving vehicle. We can look back on our holiday with Richard with a very good feeling. June 2026