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San and Stan are lovely, nice people. Communication is smooth and they are very helpful. The camper is very clean and well-maintained. No fewer than 3 bikes fit on the bike rack, contrary to the 2 stated in the description. The only downside of the camper, we found, was that when the lift bed was lowered, the exit of the camper was quite blocked. Otherwise, the camper is equipped with all conveniences, including coffee, tea, made-up beds, and the like.