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In the morning, we were informed that the bus we had booked was out of order, so we were given a different bus. It was great that they thought along with us right away! Unfortunately, there were a few things wrong with the bus that we only noticed during the trip. They immediately helped us find a solution and responded quickly. So, even though the bus wasn't very pleasant, the communication was very nice, and I would definitely book again. In the end, we looked together at what a good compensation would be for all the problems. Really great!!
Liam