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Kate and Tim were welcoming, helpful and quick in their communications. Reynauldo was clean, well equipped, and comfortable. He was a pleasure to drive as well. Our only problem was with the lever that lowered the bed, it is in a narrow space and we found it tricky. It needs strong, small hands. Otherwise Reynauldo was admired by strangers, who called out to us at traffic lights "what a fabulous van". September 2025