Anita
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The landlord was not present but his friend explained everything, papers filled out, no copy received. no coupling plug in the camper at the 1st stop. After a negative telephone conversation with the owner at his holiday address, the 1st night without power and day 2 turned to the Netherlands, because all of Germany is closed on Sunday. And bought the stuff myself. Doors falling off the hinges, leg under the table that was loose causing the table to collapse, refrigerator door that opened every time while driving. My husband was repairing something every day in someone else's camper .... everything was cleaned up very nicely when I got home, even the garage was sealed by my husband because of moisture and the only thing the owner could complain about (very arrogant) was that the camper was not washed on the outside. And if we wanted to pay him 35 euros for that. For a camper that costs me 1600 euros for 2 weeks in October / November, I find this outrageous. I'm sorry but due to all these flaws, this is at the expense of the holiday.
Response from Evert
Beste huurders, Bedankt voor het huren van onze camper. Jammer dat jullie dit als iets vervelends hebben ervaren. Wij hebben het in goede handen achter gelaten en hebben daar nog steeds alle vertrouwen in. Wel fijn om te horen dat jullie een fijne camper reis hebben gehad. Jammer dat er aantal zaken genoemd worden die volgens ons op een correcte manier met u zijn afgewikkeld. Het bedrag wat u noemt komt niet overeen met wat u aan ons betaald heeft. Wij hopen dat u volgende camper ervaring naar tevredenheid mag verlopen. Met vriendelijk groet.