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From 24 Aug to 11 Sep '20 we rented this camper from Francois. Everything went very well, friendly and a nice camper. During one of the last trips I had to go through roadworks near Tongeren and there I suffered damage to the back and side of the camper. I then repaired everything a bit, so that it wouldn't break even more. Have been honest about everything and admitted that this happened to me. The expert decided that there were two cases of damage, he never contacted me, was never on site and was not present. Of course I don't know either, I'm no expert, but if in doubt, make it one claim. The result is that according to Francois I have to pay € 178, but in practice I had to pay € 356.95. Gone guarantee of € 1000, but I knew this. Then there was a problem with the Ad Blue, the previous tenant also had to top up and call Touring himself. We also had this problem, after driving +/- 1000 km, not normal. According to Francois and his garage this is perfectly normal, according to my info and Touring not. I also carried out a few minor repairs, a screw that fell from the ceiling in the bedroom, a cupboard that did not stay closed in the bedroom, reinforcement of the awning where the plastics fell off at the end and the protective strip on the footboard that came loose. But according to Francois I didn't have to make repairs and only report afterwards. As a result, I think the damage increased and I had to pay even more. I don't want to blacken anyone here, everyone should draw their own conclusions. December 2020
Response from Francois Beste Jean, de verzekering beslist dat dit 2 aparte schadegevallen zijn, niet ik. Als U bvb achteruit rijdt en raakt een paaltje en U rijdt terug vooruit zijn dit 2 schadegevallen, daar kan ik ook niet aan doen.De bijbetaling boven de waarborg is 178 euro en geen 356 euro. Verbruik adblue :U zegt 5 l bijgevuld te hebben. Ik heb de interne communicatie mogen inkijken die alleen bestemd is voor de garagehouder van fiat waar dit duidelijk aangegeven staat dat 5 l op 1000 km perfect normaal is.