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This was our first time in a motorhome, and it was a great experience. Bertie is so easy to drive and park and he has all you need for a getaway. Natasha was excellent and provided an in-depth video that showed how everything works, so even as first timers we were confident that we could just get in and drive off to somewhere nice. I did call her while away to ask something that I had missed in the video and she answered quickly and was very helpful. If you are thinking of hiring a motorhome, whether for the first time or the umpteenth time, I would definitely recommend Bertie and Natasha. April 2023