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Preparing for the trip was really easy and communication very good. On arrival, the van was ready to go, very clean and a good supply of fuel. The van has all the additional equipment you might need for basic camping and Hayley checked with me that it all worked, including the bed. The van was in very good working order and I found it very easy to drive. I travelled with my Spaniel who had plenty of space behind behind the passenger seat but I would recommend you plan where your four legged friend might sleep. Hayley was not used to using the bike rack but this does work and could hold up to four bikes. The web straps are is good order though the clips may be a little stiff from lack of use. A really good experience from a novice camper - it helped make a lot of decisions for the future travel plans. July 2023