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Roz and Nick were great, a friendly couple and super helpful with introducing us to the van. They had some informative instruction videos they sent before hire that were really useful for us. The pickup location was easy to find with off-road parking to leave our vehicle. We used the van as a family of four with 2 adults and 2 small children and it worked surprisingly well. Loads of room in back for bedding, portable BBQ and a paddle board. The van had all we could need and was well thought out. Thank you so much 😊 June 2023