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I can't explain how great our experience was with both James and Ollie (Van). James was extremely helpful and kind from start to finish. He made sure everything was explained through out the van and also provided knowledge on the area. Ollie was the perfect steed for us to completed the NC500 and more! The downstairs bed was extremely comfy and all of the features were clean and in great working condition. It had no troubles with the tough roads found through out our trip. Cant recommend these two enough, they helped make our trip one we will never forget. October 2022