Matt
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We were coming from Scotland to a work event south of London, made sense to hire closer to the venue and was also financially more viable for us. Pietro sorted everything out for our (later than planned) arrival, quickly ran through the workings of the vehicle (we've hired VW vans before so it was obvious he was happy we knew what we were doing) parked our car in his gated driveway and we were offski! NOTE: there wasn't a pathetic 'van back for 11am' rule - absolute BONUS!!!! Had absolutely no troubles at all with the van, as I said we have hired vans previously and this is very unusual! Usually you find yourself on the phone to the people asking questions but everything was so brand new and in working order that there was no need to contact. The van was fully equipped with everything you would require, all we needed was clothes, bedding to suit our needs and food - could have even left our phone chargers at home as Pietro even had a tub full of these available! Brand new van, brand new guy, would highly recommend and 100% would hire again! NB the van was sparkling inside and out and did not include any awful smells or allergy inducing air fresheners!! Thanks again and hopefully see you again soon :)