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This was our first campervan experience and Sara made every effort possible to ease our worries and answer any questions (and we had many). Sara also provided us with very useful video links explaining every aspect of the campervan and a detailed inventory list which meant we knew exactly what was there and avoided overpacking. The van is exactly as advertised, very well looked after and with tons of extras (as per the inventory). Sara was lovey to talk to and made sure at handover that we are comfortable with the van before we head off. I would definitely recommend renting Sara's van - we had a blast! :) August 2023