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A first experience a few years ago was very good. Excellent camper (brand new), correct communication and handling with the owner. This year in August rented the same camper, but noticed a leaking tap upon arrival at the campsite when turning on the pump. Water runs through the entire living space. We immediately reported this by telephone. As a result, we had no water during the entire stay with tropical temperatures at the time (no washing up, no shower, no flushing the toilet, cooking, ...). Of course, the owner could not fix this remotely. But after arrival we had asked for and expected compensation for this. Only now the owner hardly responds or responds differently. We would rather not have wanted this, but now we are forced to start a dispute procedure via Goboony. It is a pity that they let it get this far, because the contact was initially good ... We hope that this was resolved before the next tenants left with this camper (14/8/2024).
Moana