Alan
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We hired Valerie a “ much loved” motor home for our 2 week trip around Scottish Highlands. However Valerie did come with a list of faults! These being broken water filler cap thus spilling out the fresh water whilst driving, leaking shower tap in the toilet enough so we had to turn off the water pump after using the taps, and also a starting issue with the engine. It was pot luck if she would start first time. This rarely happened….. a breakdown wait to happen? There was also a wheel trim missing and the motorhome had been not been cleaned particularly well. There was medication on paperwork relating to the previous hirer left in the van. Clearly Valerie didn’t appear as loved at it stated in her advert. This did disappoint us somewhat but it never stopped us enjoying our holiday.
Response from Amanda
Hi Alan, it’s disappointing to hear that you had these issues and it would have been helpful to discuss them with you. Unfortunately sometimes small issues occur and we are usually able to fix them quickly. I’m sorry if on this occasion we didn’t fulfil your expectations, we pride ourselves on giving people a lovely holiday experience as hopefully all our other reviews show. Amanda 😊