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He responded very quickly after posting a question to Philippe. Also with the request to have contact by telephone. We also had that the next day. And that immediately felt good. Philippe is a very nice man who explains everything clearly and calmly. After our telephone contact, we had contact a few more times via the app and he clearly sent information about the camper. Which, by the way, is neat and well maintained. We have been on the road for a week with the 4 of us (2 adults and young teenagers). We didn't really have great weather, but because of the camper we were nice and warm and dry and we visited several nice places in our own beautiful country. We have experienced traveling with the camper as very nice, pleasant and cozy. During the trip we had contact with Philippe a few times, because we had some ambiguity about a few things. Philippe responded quickly and was very helpful, so that we could move on. Unfortunately, when we were home, my husband drove a small damage to the camper 😔😔 That was really bummed! Fortunately, Philippe reacted very calmly and understandingly to this. He picked up on this and made sure it was neatly resolved. We also met Marian, Philippe's partner. She is also very nice and understanding. We had a great time in and with the camper. And with a landlord like Philippe you can certainly set off with peace of mind! We are convinced that we definitely want to go out with the camper again. Hopefully we can look into it a little further then. Because traveling through Norway with the camper that seems really great to us! We wish all tenants a very nice and pleasant time with the camper!! Warm regards from John, Miriam, Noud and Sil May 2021