Paul
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Shaun was a very friendly, helpful owner, always ready to help with any queries by phone before or during the hire period. As newbies to campervanning he explained everything well and in layman’s terms so driving and using the van was comfortable and relaxed. He has a range of add-ons that come with the van (e.g. roll mats for the bed, camp chairs and a table, spare gas bottle, torches) and the van itself is well equipped and ready to go. Our only regret was that we did not take up Shaun’s offer to use the drive-away awning – but hopefully we’ll try that next time. We were even supplied with canned goodies in the fridge (pale ales and spirit mixers) – these went down a treat. As he had no immediate prior bookings to our planned pick-up or nothing immediately after our due return date Shaun let us collect earlier and return later so we had a few more hours in the van, which was great. Unfortunately, due to unforeseen circumstances we had to come home a day early and Shaun has kindly offered us to take a day at no additional cost later in the year, which we both appreciated. I have no doubt we’ll be taking on the offer hopefully in warmer, drier weather than we met this time on our Yorkshire coast tour. Having never driven a long wheel base van before and having heard tales of difficulty parking I’m pleased to say this was not the case, driving and parking was easy (and the parking sensors are a useful backup if you are in any doubt). The weather could have been better but I don’t think the van could have been. A highly recommended, friendly and minimal stress hire process. Thank you Shaun and Kate 😊👍