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If you are not an UK resident do not rent this van. Mark and Karen were very sweet and helpful when I went to pick up but we ended up being unable to hire the van because you currently cannot get insured on it as an EU resident (July 2022). Mark and Karen were not aware of this and the responsibility fell on us to have researched enough to know that we could not use the insurance company they suggested (we spent 4 days researching before we gave up). We ended up paying 135 GBP for nothing – 100 of which went to the Mark and Karen for cleaning the car. July 2022