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our experience with Mark was excellent. Pick up and drop off times went smoothly. He was always available. There were a few hiccups with the seats and awnings, but luckily that didn't have a major impact on our 2 week trip through Germany. Many restaurants on the campsites were closed due to the corona fears. That was a pity, but there is not much Mark can do about it. So definitely worth repeating. We have had a very pleasant experience. June 2022