Nigel
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I very rarely write reviews, but on this occasion I felt I had to make an exception. Richard and the Swift Trekker X were both excellent. Our interactions with Richard from Moonlight Adventures, and the booking process through Goboony, were nothing but first-class. From the quick response to our initial enquiry, to the phone call a few days before our holiday to run through the campervan, Richard's introduction and briefing on the van, assistance whilst we were out on the road, and even when we dropped the van off, he could not have been more accommodating or helpful. As for the van itself, it's a real head-turner and comfortably accommodated myself, two teenagers, and Rollo the family dog. It was an absolute pleasure to drive and, despite its size, I had no real issues parking it thanks to the rear-view camera. As first-time campervanners, we were a little apprehensive at first, but Richard took the time to talk us through all the features and workings of the van. By the time we hit the open road, we felt completely confident and ready for the adventure ahead. The campervan has everything you could possibly need, but the pop-top gets a special mention. It's worth booking this van for the pop-top alone. With the sides fully unzipped and rolled up, it was an absolute pleasure sitting up there and taking in the views. We had a fantastic road trip and wouldn't hesitate to hire from Richard again. The whole experience had a real wow factor, from the van itself to the support we received throughout. Highly recommended.
Response from Richard
Thank you so much for taking the time to leave such a detailed review, Nigel.
It genuinely means a lot, especially as you say you rarely write reviews. We’re absolutely delighted that both the booking process and your adventure in the Swift Trekker X exceeded expectations.
It was a pleasure meeting you and helping you prepare for your first campervan trip. We know taking that first step into campervan travel can feel a little daunting, so it’s wonderful to hear that you felt confident and comfortable before setting off.
We’re especially pleased that you enjoyed the pop-top experience – it really is one of our favourite features too! It sounds like you, the teenagers and of course Rollo made some fantastic memories together.
Thank you for your kind words about the support we provided throughout your trip. We always aim to offer a personal service from the initial enquiry right through to handing the keys back, so your comments are incredibly rewarding.
We hope this was the first of many campervan adventures for your family, and we’d be delighted to welcome you back to Moonlight Adventures whenever you’re ready for the next one.
Many thanks again,
Richard
Moonlight Adventures
Emma
Gregory
