Kylie
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Run a mile! When we arrived to collect bilbo it was clear the photos did not match the advert. The outside was filthy and covered with webs, plus the paint was heavily faded. The inside included duct tape holding up the upholstery and sections hanging down. Cupboard were tied together with cord and were filled with junk, so no storage. The hob cover and privacy curtains were also missing. We were informed the 3 way fridge had been disconnected and only worked while driving. We observed the water tank leaking while being filled by Kenny and was told it was normal. It became the running theme of being gaslit. The tank didn’t hold water and the tap didn’t run. The gas bottle that was allegedly full (they were both empty) apparently didn’t work due to low temperatures. The manager at Go Camping pointed out this lie and I had to buy a camp stove. The van was difficult to drive with no power steering and a dog leg clutch, further compounded by intermittent dash lights and a smoke alarm sounding for no apparent reason….unless of-course, we were being poisoned by carbon monoxide. I lost chunks of my knuckles when I checked the oil, something that is required every few days. My personal favourite is the sliding door that is actually a sheet of plywood that catches and doesn’t open without risking your fingers to free it. The van also isn’t air or water tight, a real treat for the Scottish highlands, as was the brakes that squeaked. All this pales in comparison to Kenny’s disgusting attitude. After being pursued relentlessly for payment of a fine, something that easily could’ve waited until the end of the hire, he refused to do a handover and follow the procedures. He proceeded to stage damage, resulting in 2 months of hassle to resolve the matter. Fortunately, go boony saw through Kenny’s lies and denied his claims. I noticed the advert has now been edited and majority of the deceptive photos removed, no where near enough though. Run a mile, I wish we had.
Response from Kenneth
Bilbo has 8 other 5 star reviews left by hirers who tell of wonderful experiences in a camper perfect for their needs. the most common question i receive from owners is “is Bilbo for sale?”. Kylie got annoyed when she received two penalty charges/parking tickets and to avoid paying, accused me of faking the tickets and raised disputes that were dismissed by goboony. read the other reviews for more accurate and honest feedback.
Lisa
Clair
Imogen
Jessica
David
Daisy
Phil
Trina
