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Picking up the camper was already a bit strange, because we had to figure everything out ourselves and received no help or explanation. The interior of the camper was impeccable; clean, tidy, and well-organized. The maintenance of the camper, however, was not up to par, causing us to get stranded along the German motorway and forcing us to cut our holiday short. Nadine hired an intermediary to handle all communication for her. However, the communication was very poor; we couldn't reach them when we were stranded. Eventually, we sent a message to let them know what the situation was, and the response we received was: “That’s a shame, hopefully you still have a nice holiday.” After the holiday, we, as the tenant, received the bill for all repairs, even though the general terms and conditions of Goboony clearly state that the landlord is responsible for this. Furthermore, we received no response from Nadine/the intermediary when we objected to this bill. We absolutely do not look back on a good holiday, due to this experience, so for us, no more than 1 star.
Elma