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The handover was very thorough and as first time campervan travellers they really took the time to answer all the questions we had. They were extremely friendly and it was clear they have a real love for their van and travel. My husband and I visited the Forest of Dean and stayed on a campsite. We took the dog along and had a lovely time. We found the van easy to drive, simple to set up once we got there and really enjoyed having some coffee and porridge using the hobs. Lovely little van for staying away, and I'd highly recommend Nick and his van to anyone but especially newbie travellers.