Deborah
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We took this van to Scotland and experienced storm Babet unfortunately. We had no issues with the van with driving, very comfortable and easy to drive. Hard to find picking up the van as postcode takes you to wrong house. It's next to red telephone box for future people. Everything fine on collection but on inspection its not a swift alcove but a swift edge. There were no swivel seats as in the picture. And no picnic table and chairs as said. Well We didn't find them. The photos of van are actually stock photos. On driving we notice a cover on the left wing mirror was missing, must have been from driving on Scotland roads, and we took photos and sent pics and covered wires to protect. On handover they claimed it must have been hit and fell off. We never hit anything and if we did there would have been extra damage on wing mirror. We was then handed an invoice from eBay for 63.99 for a replacement. On top of that we was asked if we would rather send cash over to their bank account and get a full deposit back, but this would take over 3 weeks and if was in a rush for deposit back that way was quicker. We refused and said we would go through goboony. One annoying thing also is 8 am hand back. Maybe it should be 11 in and 2 out as like most. So we basically have to pay a night to keep it at home and clean. Ps. Iv just recieved fully deposit back and no 63.99 chargers.???? I did have van booked in April but we wanted the swivel seats and later hand over, and with the hand over we had we have cancelled it at 15% charge. . We felt obligations to drive back on a red warning of the storm due to times of hand over. Was only told to keep them informed. Maybe there needs to be a clause in hand overs for such situations.