Brendan
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Do not rent from this landlord under any circumstances! After a check-in of less than three minutes (1 to 1.5 hours recommended by GoBoony), we went from one unpleasant surprise to another throughout our stay: - The van was extremely dirty (dust, grease, etc.) - unwashed sheets, foul odor - no kitchen equipment - holes in the roof canvas - Accessory battery dead, so no heating, pump not working, dim lighting - Rear camera not working - only a quarter of a tank upon receiving the van - passenger seat almost impossible to turn around - No manual in the vehicle - no copy of the vehicle registration document We wasted a whole day cleaning the van, changing the sheets, and buying new kitchen equipment. Despite an agreement with the owner to reimburse us the £90 we spent, he hasn't kept his word and refuses to pay us. A real crook, who also invents lost items in his van return report to squeeze more money out of the deposit. Avoid at all costs!!
Response from Lee
The van is professionally cleaned as I explained already. I didn't reimburse the £90 as your are denying losing my night heater remote and now have cost me a further £190, wouldn't recommend renting a van to yourself as you don't look after things that's not yours. I wouldn't hand over my v5 no as that's proof of ownership and you can take ownership of van if i done that, but thanks for your review