I / GENERAL TERMS AND CONDITIONS FOR THE RESERVATION OF TENT OR CARAVAN PITCH
update 09/10/25
1. Castel Camping La Garangeoire accepts reservation of pitches in order to ensure that a place is available for the camper on the day of his arrival. This reservation is subject to the following conditions:
Application shall be accompanied by payment of 25% of the total amount of the stay (including amount of fridge if applicable). This amount will be then deducted from the total due for the stay. Payments can be transmitted by credit card, bank transfer or using the online secured paying system. After receipt of payment and contract duly completed and signed, we will send you a confirmation of booking.
The balance has to be paid 30 days before the arrival date, in the absence of this payment, your booking will be automatically cancelled.
2. The pitch is strictly available from noon, except for PREMIUM or PRIVATE/INDIVIDUAL SANITARY pitches or CASTELS PREMIUM SUITE for which arrival time is 2pm.
The pitch must be absolutely vacated by noon on the day of the departure. It is not possible to use the facilities after leaving your pitch. Our carpark does not allow to park any motorhome, campervan or caravan before the authorized check-in or after check-out time.Before your stay, you will be asked for a 100 € deposit for the PREMIUM and PRIVATE/INDIVIDUAL SANITARY and CASTELS PREMIUM SUITE pitches, which includes a guarantee for material breakage and cleanliness. At the end of your stay, you will get your deposit back, with possible deduction made for the cost of missing/damaged items. Cleaning is the responsibility of the tenant.
3. The pitch may be occupied by 6 persons maximum (or by parents + children in case of large families). Arrivals and departures are possible any day.
4. The reservation is a personal contract: it cannot be transferred and subletting is not permitted.
Any modification of the details originally stated must be stated on arrival at the campsite. In event of inaccurate information having been given in the agreement, this contract will be cancelled and the deposit already paid will not be refunded. No postponement will be allowed on the following season. The campsite reserves the right to deny access to any vehicle (caravan or motorhome) whose dimensions are not compatible with the type of pitch booked. Specific information for each pitch is mentioned in the booking contract. In the event of non-compliance with these conditions, no refund will be granted.
5. If your arrival is to be delayed, we ask you to notify us, so that your pitch can be kept for you. If there has been no news from you after 24 hours from the stated date of your arrival, we reserve the right to cancel your booking and re-allocate the pitch. We invite you to subscribe separately and simultaneously a cancellation insurance with the insurer of your choice: bank card, travel insurance such as https://www.campez-couvert.com/en/for-private-individuals/souscrire/
6. Once your stay has begun, no refund can be made for premature departure, whatever the reason. Consequently, we strongly recommend subscribing an appropriate cancellation insurance.
7. Any cancellation must be notified in writing, the date of receipt determining the date of cancellation.
Should you cancel your reservation up to 90 days before your arrival date, a lump sum of 50€ will be retained. Should you cancel your reservation between 89 and 30 days before your arrival date, your deposit will be refunded minus 150 € which will be withheld as compensatory indemnity for the cancellation. A deposit under 150 € is therefore fully non-refundable.
If the notice of the cancellation is received later than 30 days before your arrival date, no refund is possible.
8. Please return the contract, duly completed and signed.
9. Any litigation that may arise shall be dealt with exclusivity by Tribunal d'Instance des Sables d'Olonne. The French version of the agreement shall be regarded as the authentic text of the contract.
Conforming to article L. 152-1 of the consumer code, you have free recourse to the CM2C mediation service where we can be reached via the website: https://cm2c.net or by post: CM2C – 14 rue Saint Jean – 75017 PARIS.
10. Personal Data Protection
We may collect and process certain personal data. You can review our personal data protection policy here. For any questions regarding the management of your data or to exercise your rights, you can contact us:
• By email at the following address: info@garangeoire.com
• By mail at the following address: Castel Camping La Garangeoire 85150 Saint-Julien-Des-Landes
11. Residents must comply with the CAMPSITE RULES at all times, especially those regarding night-time noise levels. Campsite rules and regulations are displayed at the entrance of the campsite and copies are available at reception, on our website and will be sent on request.
- Access to the campsite is closed for vehicles from 10.30pm to 7am. Vehicles arriving after 10.30pm must park in the outer parking area.
- If you want to leave before 7:00am make sure you park your vehicle on the entrance car park before 10:30pm the day before your departure. We kindly ask you to inform us of any last arrivals to avoid unnecessary concern. Checking in at the reception is mandatory to complete the entry procedures
- Visitors must report to reception on arrival and pay the fee accordingly. They do not have access to swimming-pools in accordance with French regulations.
- Any free or fee-based activity mentioned in our brochure or website may, in certain circumstances beyond our control, be modified or cancelled when you arrive on the site. In this case, we cannot be held responsible for such an occurrence.
- Minors must be accompanied by their parents or legal representatives.
- Wearing the G-smart bracelet is mandatory for every guest (adult and child) to access the swimming-pool.
- You authorize (without compensation) La Garangeoire to use in any medium the pictures and videos of yourself and the persons in your party that may be taken during your stay, for the advertising needs of La Garangeoire.
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These details are considered necessary in order to avoid any misunderstanding. We shall look upon you, as always, as our very welcome guests, and are confident that you will take away with you, enjoyable memories of your holiday at La Garangeoire.
Please visit www.camping-la-garangeoire.com for more detailed information
S.A.S Camping La Garangeoire - Capital 210 320 € - INSEE 30136532600186 - R.C La Roche-sur-Yon 78B424
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GENERAL TERMS AND CONDITIONS FOR THE RENTAL OF MOBILE-HOMES AND CHALETS (Update of the 14/11/2024)
1. The rental is a personal contract. It cannot be transferred and subletting is not allowed. All registrations must be accompanied by a downpayment equal to 25% of the total amount of the stay. We reserve the right to refuse access to parties arriving with a number of persons
exceeding the capacity of the rented accommodation.
2. Keys from the accommodation will be handed over between 5pm and 7pm or 8pm in high season (if late check-in is needed, please give
us adequate warning). Check-in is possible from 2pm. Departures are before 10am. In high season, rentals are for a minimum of 7
nights, Monday, Wednesday or Saturday changeover (depending on the accommodation range, please check on price list).
3. The reservation is valid after written confirmation from the campsite following receipt of this agreement duly completed and signed,
including the requested down payment. The balance is payable at least 30 days before your arrival on the campsite. If it is not paid by
this deadline, your booking will be automatically cancelled.
4. Any cancellation must be notified in writing, the date of receipt determining cancellation date.
In case of cancellation, will be charged:
• as compensation for breach of contract:
- an amount of 10% of the rental price of the stay, if we receive notice more than 90 days before the expected arrival date.
- an amount of 20% of the rental price of the stay, if we receive notice between 89 and 30 days before the expected arrival date.
- the total cost of the stay if you cancel less than 30 days before the expected arrival date, or if you do not show up by that date.
5. No refunds will be made in case of delayed arrival or early departure. Only prior subscription to a cancellation insurance may allow you to
obtain a compensation, depending on the reason of the departure. No postponement will be allowed on the following season.
We invite you to subscribe separately and simultaneously a cancellation insurance with the insurer of your choice: bank card, travel
insurance such as https://www.campez-couvert.com/en/for-private-individuals/souscrire/
6. Before your stay, you will be asked for a 200 € deposit for the mobile-home or chalet, which includes a guarantee for material breakage
and cleanliness of the accommodation on your departure. At the end of your stay, you will get your deposit back, with possible deduction
made for the cost of missing/damaged items. Cleaning is the responsibility of the tenant. Except if you have paid for the optional “end of
stay cleaning”, the mobile-home or chalet must be returned in perfect state of cleanliness. If not, a minimum sum of 70 € will be withheld
from the deposit.
7. A civil liability insurance is mandatory. Insurance certificate must be returned with the booking form. The management is not responsible
in case of theft, loss, damage of any kind during or following your stay.
8. Any litigation that may arise shall be dealt with exclusivity by Tribunal d'Instance des Sables d'Olonne. The French version of the
agreement shall be regarded as the authentic text of the contract. Conforming to article L. 152-1 of the consumer code, you have free
recourse to the CM2C mediation service where can be reached via the website: https://cm2c.net or by post: CM2C – 14 rue Saint Jean –
75017 PARIS.
9. Residents must comply with the campsite rules at all times, especially those regarding night-time noise levels. Copies of the Campsite
rules and regulations are displayed at the entrance of the campsite, available at reception and on our website and will be sent on request.
- Access to the campsite is closed for vehicles from 10.30pm to 7am. Vehicles arriving after 10.30pm must park in the outer parking area.
- If you want to leave before 7:00am make sure you park your vehicle on the entrance carpark before 10:30pm the day before your departure.
- Visitors must report to reception on arrival and pay fee accordingly. They do not have access to swimming pools in accordance with
regulations.
- All our accommodation is non-smoking. An ashtray is provided for external use.
- Any free or fee-based activity mentioned in our brochure or website may, in certain circumstances beyond our control, be modified or
cancelled when you arrive on the site. In this case, we cannot be held responsible for such an occurrence.
- Minors must be accompanied by their parents or legal representatives.
- Wearing the G-smart bracelet is mandatory for every guest (adult and child) to access the swimming-pool.
- You authorize (without compensation) La Garangeoire to use in any medium, the pictures and videos of yourself and the persons in your
party that may be taken during your stay, for the advertising needs of La Garangeoire.
These details are considered necessary in order to avoid any misunderstanding.
We shall look upon you, as always, as our very welcome guests and are confident that you will take away
with you enjoyable memories of your holiday in La Garangeoire.
Please visit www.camping-la-garangeoire.com for more detailed information
S.A.S Camping La Garangeoire - capital 210 320 € - INSEE 30136532600186 - R.C La Roche-sur-Yon 78B424