Apartment · Up to 2 people · 13 m²
Up to 2 people·1 bedroom·13 m² + 7.12 m² terrace·On request
The Studette Hôtelière is a modern, recently built, and welcoming accommodation of 12.6 m², designed as a true small aparthotel—perfect for a comfortable stopover or an extended stay. It comfortably accommodates two people in an intimate and cozy setting, offering everything you need to feel at home, even for just one night.
Ideal for a short stay from one night or a longer visit, it is perfect for a couple seeking comfort and practicality. Its optimized layout includes a functional kitchenette with a table and sofa, equipped with a refrigerator, microwave, gas hob, and sink, making it easy to prepare small meals and enjoy pleasant, shared moments.
The sleeping area features a double bed (140 x 190 cm), ensuring restful nights, while the bathroom is fitted with a shower, sink, and toilet for complete comfort. Outside, a charming terrace extends the living space and invites you to enjoy the sunny days.
Designed as a true small aparthotel, the Studette provides ready-to-live comfort with bed linen provided, allowing you to travel light and settle in with ease. Warm, functional, and intimate, it is the perfect spot for a pleasant stopover or a stay for two, combining practicality with a gentle, welcoming atmosphere.
€50
Per night
Chalet · Up to 5 people · 26 m²
Up to 5 people·2 bedrooms·26 m²·On request
The 26 m² Bouquetin chalet, from the Classic range, can accommodate up to 5 people in a warm and functional setting. Ideal for families, it offers excellent value for money for a simple and pleasant stay. It has two bedrooms: a master bedroom with a double bed (140 cm) and a bedroom with three single beds (80 cm), one of which is a loft bed, each equipped with storage space, pillows and duvets. The cosy living area has an integrated kitchenette with a fridge-freezer, filter coffee machine, microwave, kettle and all the crockery you need to prepare simple family meals. A dining area with a table, chairs and bench completes the layout. The bathroom has a shower and washbasin, and the toilet is separate.
Outside, a semi-covered terrace with garden furniture allows you to enjoy your meals al fresco. Located in a shaded area of the campsite, this chalet benefits from natural coolness, which is particularly welcome in summer. Please note: this accommodation does not have air conditioning.
✨ With its functional layout, family-friendly capacity and excellent value for money, the Bouquetin Classique chalet is the ideal compromise for a convivial and affordable holiday.
For an additional fee, you can also opt for bed linen, towels or household linen to personalise your stay and enjoy extra comfort.
€51
Per night
Chalet · Up to 4 people · 24 m²
Up to 4 people·2 bedrooms·24 m²·On request
The 24 m² Scandinavian Comfort chalet accommodates 4 people in an authentic setting. This cosy, wooden chalet, carefully decorated in a mountain style, offers all the comforts you need for a pleasant stay in the heart of nature. The chalet has a bedroom on the ground floor with a double bed (140 cm) and a mezzanine accessible by ladder with two single beds (80 cm), suitable for children over 8 years old. The living area includes a lounge area with a sofa bed, a separate fully equipped kitchen area with a fridge and freezer compartment, filter coffee maker, microwave, kettle, toaster and all the crockery you need to prepare simple, family meals, as well as a cosy dining area.
Outside, you can enjoy a terrace with two deckchairs, a table and chairs, ideal for sharing meals or relaxing. Located at the entrance to the campsite, on the road side, the chalet benefits from convenient access while remaining in a shaded setting offering natural coolness. Please note: this chalet does not have air conditioning.
✨ This Comfort chalet combines authenticity, charm and functionality, perfect for enjoying the natural setting and charm of a mountain chalet to the full.
For an additional fee, you can also opt for a television, bed linen, towels or household linen for even greater comfort.
€50
Per night
Chalet · Up to 6 people · 32 m²
Up to 6 people·3 bedrooms·32 m²·On request
The 32 m² Trèfles chalet, from the Classic range, can accommodate up to 6 people in a friendly, flower-filled setting. Ideal for large families, it offers excellent value for money for a simple and pleasant stay. It has three bedrooms: a master bedroom with a double bed (140 cm) and two bedrooms with two single beds (80 cm), each equipped with storage space, pillows and duvets. The functional living area has an integrated kitchenette with a fridge-freezer, filter coffee machine, microwave, kettle, toaster and all the crockery you need to prepare simple family meals. A dining area with table and chairs and a cosy lounge area complete the layout. The bathroom has a shower and washbasin, and the separate WC ensures added comfort.
Outside, a terrace with garden furniture allows you to enjoy your meals al fresco.
✨ With its floral décor, functional and practical layout and excellent value for money, the Trèfles chalet is the ideal choice for large families who want to enjoy a convivial stay without breaking the bank.
For an additional fee, you can also opt for a television, bed linen, towels or household linen to personalise your stay.
€57
Per night
Chalet · Up to 6 people · 28 m²
Up to 6 people·2 bedrooms·28 m²·On request
The 28 m² Confort Grand Isard chalet comfortably accommodates 4 to 6 people. It has one bedroom with a double bed (140 cm) and one bedroom with two single beds (80 cm), each equipped with a wardrobe, pillows and duvets. The living area features a spacious lounge with a sofa bed, coffee table and bar area, ideal for relaxing with family or friends. The kitchen area is fully equipped with a fridge and freezer compartment, filter coffee machine, microwave, kettle, toaster and all the crockery you need to prepare simple, family meals. A dining area completes this convivial space. The bathroom has a large shower and washbasin, while the toilet is separate.
Outside, you can enjoy garden furniture, a table and chairs, perfect for sharing meals or relaxing. Located near the playground, this chalet benefits from natural coolness while offering unobstructed views of the mountains. Please note: it does not have air conditioning.
✨ With its generous lounge area, cosy bar area and proximity to children's facilities, the Confort Grand Isard chalet is the ideal choice for a stay with family or friends, combining comfort, space, tranquillity and panoramic views.
For an additional fee, you can also opt for a television, bed linen, towels or household linen for even greater comfort.
€55
Per night
Chalet · Up to 4 people · 24 m²
Up to 4 people·2 bedrooms·24 m²·On request
The classic 24 m² Isard chalet comfortably accommodates up to 4 people in a functional and cosy setting. It has one bedroom with a double bed (140 cm) and one bedroom with two single beds (80 cm), each equipped with a wardrobe, pillows and duvets. The cosy living area has a fully equipped kitchenette with a fridge and freezer compartment, filter coffee machine, microwave, kettle and all the crockery you need to prepare simple, home-cooked meals, as well as a dining area with a table, chairs and a bench seat. The bathroom has a large shower and washbasin, while the WC is separate for added comfort.
Outside, you can enjoy a terrace with a garden table and chairs, ideal for sharing meals or relaxing in the open air. Depending on their location, some Isard chalets are close to the lake, while others enjoy a shaded setting. Please note: this accommodation does not have air conditioning.
✨ With its practical layout, tasteful décor and excellent value for money, the Classic Isard chalet is the ideal compromise for those who want to enjoy a pleasant stay without breaking the bank, while still enjoying a good level of comfort.
For an additional fee, you can also opt for a television, bed linen, towels or household linen to make your stay even more comfortable.
€50
Per night
Chalet · Up to 6 people · 32 m²
Up to 6 people·3 bedrooms·32 m²·On request
The 32 m² Premium Cèdres chalet can accommodate up to 6 people in an exotic setting. With its unusual décor, it invites you on a real journey while offering a high level of comfort. It has three bedrooms: one with a double bed (160 cm), one with two single beds (80 cm) and one with bunk beds (80 cm), each with storage space, pillows and duvets. The living area is organised around a separate, fully equipped kitchen with a dishwasher, fridge-freezer, filter coffee machine, microwave, kettle and all the crockery you need to cook up some tasty meals. The dining and lounge areas, bathed in light thanks to their large bay windows, open onto the outside and offer a spacious living area. The bathroom has a shower and washbasin, and the WC is separate.
Outside, a terrace with garden furniture allows you to enjoy al fresco dining. This chalet is equipped with air conditioning, a real bonus on sunny days.
✨ With its original décor and modern comforts, the Cèdres Premium chalet is the ideal choice for those looking for a friendly, high-end camping experience while travelling in spirit.
For an additional fee, you can also opt for a television, bed linen, towels or household linen to make your stay even more comfortable.
€59
Per night
House · Up to 6 people · 35 m²
Up to 6 people·3 bedrooms·35 m²·On request
This unusual 35 m² accommodation can sleep up to 6 people. A genuine wooden chalet, this castle is both cosy and authentic, and has been carefully decorated to offer a change of scenery. Inspired by fortified castles and featuring a real keep, it offers a magical setting where children can imagine themselves as kings and princesses. It has 3 spacious bedrooms: one bedroom with a double bed (140 cm), one bedroom with 2 single beds (80 cm) and one bedroom with 2 bunk beds (80 cm). The living area is large, with an equipped kitchenette including a fridge and freezer compartment, filter coffee machine, microwave, kettle, toaster and all the crockery you need to prepare simple, family meals. The bathroom is spacious with a shower, sink and toilet.
Outside, you can enjoy a large terrace with unobstructed views of the playground and the mountains, perfect for sharing meals or relaxing. This unique chalet is equipped with air conditioning for hot days and a pellet stove, ensuring comfort and warmth on cooler evenings.
✨ An authentic, carefully decorated wooden chalet, Le Château guarantees a complete change of scenery and a magical stay where every member of the family will enjoy an unforgettable experience.
For an additional fee, you can also opt for a television, bed linen, towels or household linen for even greater comfort.
€68
Per night
Mobile home · Up to 8 people · 39 m²
Up to 8 people·4 bedrooms·39 m² + 26 m² terrace·On request
The Chalet Tribu is a spacious and modern accommodation, ideal for hosting 8 guests in a comfortable and welcoming setting. Designed for large families or groups of friends who wish to gather while maintaining their privacy, it offers a harmonious layout perfectly suited for group stays.
The chalet features two separate sleeping areas, allowing everyone to enjoy their own private space. Each area includes one bedroom with a double bed and one bedroom with two single beds, as well as a private bathroom equipped with a shower and washbasin and a separate toilet.
At the heart of the chalet, a large, bright and modern living area brings everyone together in a warm atmosphere. Designed to encourage shared moments, it offers all the comfort of a recent premium-range accommodation, with quality equipment and a contemporary style. The living room can also accommodate a ninth and tenth guest thanks to additional sleeping arrangements.
Outside, a large terrace pleasantly extends the indoor living space, inviting you to enjoy al fresco meals or relaxing moments together. A barbecue is also available, perfect for sharing delicious outdoor meals and making the most of sunny days.
Recent, stylish and fully equipped, the Chalet Tribu is the ideal place to enjoy a comfortable stay with family or friends and create wonderful memories together.
€86
Per night
Rental · Up to 4 people · 26 m²
Up to 4 people·2 bedrooms·26 m²·On request
The 26 m² Confort Marmotte chalet comfortably accommodates up to 4 people in a spacious and cosy setting. It has one bedroom with a double bed (140 cm) and one bedroom with two single beds (80 cm), each equipped with a wardrobe, pillows and duvets. The living area is centred around a fully equipped kitchenette with a fridge and freezer compartment, filter coffee machine, microwave, kettle, toaster and all the crockery you need to prepare simple, home-cooked meals. There is also a dining area with a table and chairs, as well as a lounge area with a bench seat. The bathroom has a shower and washbasin, while the toilet is separate.
Outside, you can enjoy a semi-covered terrace equipped with garden furniture, a table and chairs, ideal for al fresco dining or simply relaxing. Located in a wooded and quieter part of the estate, these chalets benefit from natural coolness thanks to the shade of the trees. Please note: they do not have air conditioning.
✨ With its generous space, cosy lounge area and semi-covered terrace, the Comfort Marmotte chalet perfectly combines comfort and tranquillity for a successful stay in the heart of nature.
For an additional fee, you can also opt for bed linen, towels or household linen to make your stay even more comfortable.
€51
Per night
Cabin · Up to 2 people
Up to 2 people·On request
The refuge hut is a small wooden tent equipped with a double bed (140 cm), ideal for travellers passing through. Perfect for cyclists, motorcyclists or hikers, it allows you to spend the night in the dry while enjoying a comfortable bed. Practical and well designed, it also has an electrical socket, ideal for recharging your phone or other devices during a stopover. A simple and functional solution for a restful break on the road, with access to the campsite's modern sanitary facilities for optimal comfort.
✨ Perfect accommodation for travellers who want to travel light while enjoying a comfortable stopover.
€24
Per night
Cabin · Up to 4 people · 15 m²
Up to 4 people·1 bedroom·15 m²·On request
The Trapper is a unique accommodation option that combines the spirit of camping with essential comforts, ideal for families or small groups seeking authenticity. Although it does not have running water or bathroom facilities, it offers everything you need for a pleasant stay. The cosy living area is equipped with a functional kitchenette including a refrigerator, microwave, kettle, filter coffee maker, gas hob and all the crockery you need for simple cooking. A lounge area with a comfortable sofa, table and chairs is perfect for sharing meals or relaxing. The sleeping area consists of a double bed (140 cm) and bunk beds (80 cm), with pillows and duvets provided for a restful night's sleep.
Outside, a terrace with garden furniture allows you to enjoy meals or relax in the open air. Travellers have access to the campsite's modern sanitary facilities, ensuring practicality and comfort on a daily basis.
✨ Le Trappeur is the ideal choice for those who want to keep the camping spirit alive while enjoying more comfortable and well-equipped accommodation.
€32
Per night
Cabin · Up to 3 people · 9 m²
Up to 3 people·1 bedroom·9 m²·On request
La Cahute is a small wooden accommodation that can sleep up to 3 people, with a double bed (140 cm) and a bunk bed (80 cm). Ideal for a stopover during a road trip or a short camping break, it offers comfortable sleeping accommodation in a simple and functional space. Practical and well-designed, it has an electrical socket for charging your phone or other devices during a break. Please note: this accommodation does not have a kitchen or bathroom facilities. A terrace with garden furniture completes the amenities, perfect for relaxing or sharing a meal outdoors. Travellers have access to the campsite's modern bathroom facilities for added comfort during their stay.
✨ Simple, economical and accessible accommodation, perfect for travellers passing through who want to travel light while enjoying a relaxing break.
€28
Per night
Cabin · Up to 4 people · 9 m²
Up to 4 people·1 bedroom·9 m²·On request
La Cahute is a small wooden accommodation that can sleep up to 4 people, with a double bed (140 cm) and bunk beds (80 cm). Ideal for a stopover during a road trip or for a short camping holiday, it offers comfortable sleeping accommodation in a simple and functional space. Practical and well designed, it has an electrical socket for charging your phone or other devices during a break. Please note: this accommodation does not have a kitchen or bathroom facilities. A terrace with garden furniture completes the facilities, perfect for relaxing or sharing a meal outdoors. Travellers have access to the campsite's modern bathroom facilities for added comfort.
✨ Simple, economical and accessible accommodation, perfect for families or small groups on the move who want to travel light while enjoying a relaxing break.
€28
Per night
Safari tent · Up to 5 people · 20 m²
Up to 5 people·2 bedrooms·20 m²·On request
The Lodge is an unusual type of accommodation, halfway between a tent and a chalet, which appeals for its authenticity and very attractive price. This canvas bungalow clad in wood is an economical version of a chalet, ideal for those who want to keep the spirit of camping while enjoying a minimum of comfort. Sleeping up to 5 people, it has two bedrooms: one with a double bed (140 cm) and one with a single bed (80 cm) and bunk beds (80 cm). The living area has a kitchenette equipped with a refrigerator, coffee maker, kettle, gas hob and all the crockery you need to prepare simple meals for the family. The accommodation also has a practical and functional shower cubicle with WC. Please note: this accommodation is not insulated and nights can be cool, especially in low season.
✨ With its practical layout, family-friendly capacity and excellent value for money, the Comfort Lodge for 5 people is the ideal solution for holidaymakers looking for a friendly and economical experience that retains the spirit of camping while offering basic comfort.
For an additional fee, you can also opt for bed linen, towels or household linen to make your stay even more comfortable.
€39
Per night
Camping pitch · Up to 6 people
Up to 6 people·On request
Camping pitch
€16
Per night
Try another type, or clear the filter to see all options.
9.4/10
448 reviews
Great camping!
Liked: This campsite has it all: an in- and outdoor pool, jacuzzi, sauna, restaurant, close to a lake, tenniscourts and great for hikes!
Could be better: The only tip I have is to add in the confirmation that the reception is closed from 12-16. We arrived at 12:30 which is a long wait.
Camping pitch
Camping in belcaire
Liked: What a lovely site next to great walks and a little lake - and host was very accommodating!
Could be better: None
Camping pitch
Leuke vakantie plek!
Liked: Mooie camping, goed en schoon sanitair. Mooie plek, naast het meer.
Camping pitch
vacation
Liked: good swimming pool restaurant is great accommodation is clean
Cabane CAHUTE (without sanitary facilities) - 1 sleeping area
Excellent
Liked: A wonderful place with kind and friendly staff. The campsite has everything and the location is very tranquil
Could be better: Nothing, all great
Chalet Bouquetin - 2 bedrooms
Wonderful stay at Les Chalets du lac Belcaire
Liked: Very nice camping in a beautiful environment. Excellent sanitaire and a great indoor pool, which was really a bonus! Very friendly staff!
Camping pitch
Excelete
Liked: Todo muy bien
TRAPPEUR cabin (without sanitary facilities) - 1 sleeping area
Génial comme toujours
Liked: Excellent
TRAPPEUR cabin (without sanitary facilities) - 1 sleeping area
Parfait
Liked: Nous sommes des habitués des lieux et c'est toujours un grand plaisir ! En constante amélioration, la découverte du jacuzzi extérieur était top!
Chalet ISARD - 2 bedrooms
Pour notre deuxième séjour, le top
Liked: Lieu atypique, gérant au top et très sympathique, logement très confortable. Nous reviendrons
Could be better: Canapé salon et matelas lit peut être à améliorer
Chalet SCANDINAVE - 1 bedroom (double bed) & 1 mezzanine (2 single beds)
448 guest reviews Read reviews
At a glance
16 accommodations Mobile homes, chalets and more
4-star campsite Officially rated campsite
Free Wi-Fi Available on site
Pets welcome Dogs allowed on site
Swimming pool On-site pool available
Wheelchair friendly Accessible facilities throughout the site
There is no season to go on holiday in the mountains! Come and recharge your batteries in the heart of the Aude Pyrenees at our family campsite, open all year round. Whatever the season, Les Chalets du Lac campsite in Belcaire is the perfect place to spend an unforgettable holiday. Summer and winter alike, enjoy 4-star services: air-conditioned sanitary facilities, heated indoor swimming pool, outdoor swimming pool with slide, spa, sauna...
Culture and heritage lovers, the Aude is your dream holiday destination. Medieval castles, Romanesque abbeys and museums invite you on a fascinating historical journey. The Aude is a land of exceptional heritage and is home to 22 sites classified as Cathar country.
Follow in the footsteps of the Albigensians and explore the citadels of vertigo, the medieval remains and the preserved villages of character such as Rennes-les-Bains. Among the most famous castles of the Cathar country: Lordat, Puylaurens, Montségur...
For the more sporty, explore the rich natural scenery on open-air walks. The Aude Pyrenees offer mountainous landscapes of forests, pastures, caves... A natural setting for hiking or mountain biking. Take advantage of the pleasures of water between gorges and torrents to recharge your batteries in the thermal baths or enjoy white water sports.
The Aude, with all its activities, is also a real playground for the whole family. Take your children on board the Train Rouge and marvel at the richness of the landscape. Then stop off at the unexpected Musée des Dinosaures d'Espéraza or the Bison Farm. Your children can also let off steam at the Akrobranch in Orlu, the Forest grimp or the Crapahut Adventure Park.
PREAMBLE
These terms and conditions govern the contractual relations relating to the sale of individual stays between the company LES CHALETS DU LAC BELCAIRE and its clients, in the campsite.
They cover all the steps necessary for making the reservation and payment of stays, and govern all follow-up between the contracting parties.
LES CHALETS DU LAC BELCAIRE makes its best efforts to ensure that its commercial documents, notably brochures, advertisements, and catalogs, are as faithful as possible to the services offered. However, it is possible that the Client’s perception of the photographic representation of services does not exactly correspond to the services themselves. Their purpose is therefore essentially informative. The General Terms and Conditions are notably accessible on the WEBSITE (www.camping-pyrenees-cathare.fr).
DEFINITIONS
“WEBSITE” refers to the website www.camping-pyrenees-cathare.fr, published by the company LES CHALETS DU LAC BELCAIRE SAS.
“LES CHALETS DU LAC BELCAIRE” refers to the company LES CHALETS DU LAC BELCAIRE SAS, a simplified joint-stock company with a capital of €50,000.00, registered with the Carcassonne Trade and Companies Register under number 948 687 942 00011, whose registered office is located at 4 Chemin du Lac 11340 BELCAIRE, represented by its legal representative in office.
“PITCHES” refers to the bare pitches rented for the installation of tents, caravans, or motorhomes of the CLIENTS in the campsite.
“RENTAL ACCOMMODATIONS” refers to all types of accommodation (chalets, huts, mobile homes, tents, etc.) excluding PITCHES, offered for rent in the campsite.
“STAYS” refers to the offer of a RENTAL ACCOMMODATION or a PITCH, accompanied, where applicable, by optional or paid additional services.
“CLIENT” refers to any person reserving a STAY and/or any services offered by LES CHALETS DU LAC BELCAIRE on the WEBSITE, or directly at the campsite. The CLIENT acknowledges having the capacity to contract, i.e., notably being of legal age and not subject to a protective measure, or, failing that, having the authorization of their guardian or curator if incapacitated.
ENTIRE AGREEMENT
These general conditions express the entirety of the obligations of the parties. In this sense, the CLIENT is deemed to accept them without reservation in accordance with the provisions of Article 1126 of the Civil Code.
These general conditions of rental and reservation of stays at LES CHALETS DU LAC BELCAIRE campsite apply to the exclusion of any other conditions.
They are accessible on the website www.camping-pyrenees-cathare.fr and shall prevail, if necessary, over any other version or contradictory document.
LES CHALETS DU LAC BELCAIRE and the CLIENT agree that these general conditions govern exclusively their relationship. LES CHALETS DU LAC BELCAIRE reserves the right to modify its general conditions from time to time. They will apply as soon as they are posted online.
If a rental or stay condition is missing, it shall be considered governed by the practices in force in the camping pitch rental and holiday village sector in France.
PURPOSE
These general conditions aim to define the rights and obligations of the parties within the framework of renting camping pitches, rental accommodations, or stays offered at LES CHALETS DU LAC BELCAIRE campsite to the client, via the website, by phone, by email, or directly on site.
SERVICES AND PRICES
The prices indicated are in euros, VAT included at the rate in force at the time of the reservation of the STAY. The total price of the STAY includes the rental price of PITCHES or RENTAL ACCOMMODATIONS, the selected additional services, booking fees, charges, and any cancellation insurance. This total price is indicated prior to the CLIENT’s validation of the reservation, whether made via the WEBSITE or any other booking channel. Any change in rates or evolution of applicable taxes at the time of billing may be passed on to the price of the stay.
1) Stay on a camping pitch:
LES CHALETS DU LAC BELCAIRE makes available to the client a bare PITCH, which can accommodate up to 6 people, for their tent, caravan, or motorhome (one caravan or motorhome per pitch). LES CHALETS DU LAC BELCAIRE offers different types of PITCHES whose descriptions are presented on the website. The minimum rental durations and rates vary according to the period; they can be consulted on the WEBSITE by entering the stay dates.
a) Price-services included
The price of the PITCH: It is the price of a bare PITCH per night of occupation to which is added the price of persons (adults or children) or additional elements present on the PITCH (electricity, vehicle, trailer, motorcycle, boat, additional tent or gazebo, awning, etc.) subject to a daily additional cost. All these rates are consultable on the WEBSITE by entering the stay dates. The base rate provides free access to sanitary facilities, reception, the swimming pool (during opening dates and hours), playgrounds, and the offered activities (free or paid). For safety reasons, the number of people arriving on the pitch cannot exceed its capacity. The campsite reserves the right to refuse access to any person exceeding the planned capacity.
b) Arrivals and departures at the campsite
PITCHES are available from 16:00 on the day of arrival and must be vacated before 11:00 on the day of departure. Any release after 11:00 may result in the billing of an additional night.
2) Stay in rental accommodation:
Descriptions, minimum rental durations, and rates vary depending on the period; they can be consulted on the WEBSITE by entering the desired dates and destination.
a) Price-services included
The rental price (including charges and additional fees) includes the accommodation, depending on the number of persons (according to capacity), utilities (water, gas, electricity), a vehicle, access to reception services, swimming pool (during opening dates and hours), playgrounds, other facilities, and offered activities (free or paid). For safety reasons, the number of people arriving in the accommodation cannot exceed its capacity. The campsite reserves the right to refuse access to any person exceeding the planned capacity. The RENTAL ACCOMMODATION must be returned clean and tidy at the end of the stay. RENTAL ACCOMMODATIONS are non-smoking.
b) Arrivals and departures at the campsite
RENTAL ACCOMMODATIONS are available from 16:00 on the day of arrival and must be vacated before 10:00 on the day of departure. Any late departure (after 10:00) will be billed €20 per hour. An additional fee may apply if the client wishes to arrive or depart outside the above hours (subject to availability). This fee must be requested at the time of booking.
TRANSFER AND SUBLETTING
All rentals are nominative; they cannot be transferred or sublet without prior agreement from LES CHALETS DU LAC BELCAIRE campsite.
TOURIST TAX
The tourist tax collected on behalf of the municipality and payable is not included in our rates. Its amount, determined per person, per age, and per night, may be modified during the year.
PROMOTIONS
Promotional offers are subject to certain conditions, notably availability. Furthermore, price reductions or promotional operations cannot be combined unless otherwise stated and are not retroactive. Some promotions are valid only through specific channels (website).
On such occasions, it is possible that for the same stay, clients may have paid different prices. Clients who paid the higher price will in no case be entitled to a refund of the difference between the price paid and the promotional price.
RESERVATION AND PAYMENT
1) RESERVATION CONDITIONS
The client may make their reservation online, by phone, by email, or directly at the reception, based on the presentation of pitches, accommodations, and services offered on the website www.camping-pyrenees-cathare.fr. Any reservation must be accompanied by:
a deposit, determined according to the reservation date, ranging from 30% to 100% of the total STAY price (rental only or rental with services),
any booking/file/annex fees and any subscription to cancellation-interruption insurance.
LES CHALETS DU LAC BELCAIRE draws the CLIENT’s attention to the fact that regardless of the chosen channel, the reservation becomes effective only after sending the written reservation confirmation by LES CHALETS DU LAC BELCAIRE, after receipt of the deposit and any applicable fees and insurance subscription.
This written reservation confirmation contains the details of the reservation made by the CLIENT as well as all information relating to their STAY.
2) SPECIAL CONDITIONS FOR WEBSITE RESERVATION
For orders placed on the WEBSITE, to validate the booking, the CLIENT must, after reviewing them, accept these General Terms by clicking the indicated spot and confirm payment.
After reservation, the CLIENT will receive a confirmation by email containing the details of the STAY (services, dates and duration, price, and payment terms).
Electronic signature applicable to online sales:
Providing the client’s credit card number online and final validation of the order constitutes proof of the client’s agreement:
obligation to pay the sums due for the reservation,
express signature and acceptance of all operations carried out.
3) PAYMENT OF BALANCE
In addition to the deposit paid at the time of reservation, the balance must be paid within the deadlines below:
The full STAY price for RENTAL ACCOMMODATIONS and PITCHES is due:
30 days before the start of the stay
immediately for any reservation made less than 30 days before the STAY
The full STAY price for RENTAL ACCOMMODATIONS and PITCHES is payable on the CLIENT’s arrival in case of same-day reservation at the reception.
Failure to pay within the above deadlines will result in the STAY being considered canceled by the CLIENT, and the cancellation fees in the CANCELLATION section will apply. If it is a non-cancellable/non-modifiable STAY, no refund will be given in accordance with the NON-CANCELLABLE AND NON-MODIFIABLE STAYS section.
4) RIGHT OF WITHDRAWAL
According to Article L. 221-28 12° of the Consumer Code, the right of withdrawal does not apply to accommodation, transport, catering, and leisure services provided on a specific date or according to a specific schedule.
5) PAYMENT METHODS
For reservations on the WEBSITE, payment of the deposit or full stay is made by credit card (accepted cards: Carte Bleue, Visa, Eurocard/Mastercard). The transaction is immediately debited after verification of card information. Pursuant to Article L.132-2 of the Monetary and Financial Code, the payment commitment made by credit card is irrevocable. By providing credit card information, the CLIENT authorizes LES CHALETS DU LAC BELCAIRE to debit their card for the deposit or full stay. The CLIENT confirms being the cardholder and that the name on the card is theirs.
The balance may also be paid via the WEBSITE in the CLIENT’s personal account “my account,” which also provides order tracking. Accepted payment methods at the campsite: credit card, holiday vouchers, cash in euros only. Checks are not accepted at LES CHALETS DU LAC BELCAIRE.
ALLOCATION OF PITCHES / ACCOMMODATIONS
Allocation of PITCHES or RENTAL ACCOMMODATIONS is done without distinction in the order of bookings. LES CHALETS DU LAC BELCAIRE cannot guarantee that the requested PITCH or RENTAL ACCOMMODATION will be assigned unless the CLIENT selects the “preference” option during booking, subject to availability.
In case of force majeure, LES CHALETS DU LAC BELCAIRE may modify the allocation. Allocation of PITCHES is automatic based on equipment specified by the client during booking (small, medium, or large tent; caravan under or over 6 meters; motorhome under or over 6 meters; van/small camper). LES CHALETS DU LAC BELCAIRE is not responsible if the client provides incorrect information, and the assigned PITCH is unsuitable.
MODIFICATION OF STAY
Modification by the CLIENT: Any change of dates, destination, or type of accommodation is considered a modification of the STAY. Modifications are valid for 6 months but only within the current financial year at LES CHALETS DU LAC BELCAIRE campsite. No extension beyond this period is possible. If the price of the new STAY is higher than the initial STAY, the CLIENT must pay the difference. Conversely, no refund will be issued for a lower price difference.
Modification of the STAY is possible for a flat fee of €50 and up to 30 days before arrival.
Requests to modify services included in the STAY may be sent by the CLIENT by email and received by LES CHALETS DU LAC BELCAIRE before the modification deadline (30 days before arrival). In this case, LES CHALETS DU LAC BELCAIRE will make every effort to accommodate the request according to campsite availability. Requests received less than 30 days before arrival will not be refunded.
Modification by the campsite: If LES CHALETS DU LAC BELCAIRE must modify the initially planned services, it will endeavor to provide similar services; the CLIENT may either accept the modification or cancel the contract and obtain a refund of amounts paid, under the conditions of Article L 214-1 of the Consumer Code.
CANCELLATION OF STAY
Cancellation by the campsite (excluding force majeure): In case of cancellation before the CLIENT leaves their residence for the campsite, amounts paid will be fully refunded by LES CHALETS DU LAC BELCAIRE upon notification by email or registered mail.
In case of cancellation after the CLIENT departs for the campsite and within 24 hours before the start of the STAY, LES CHALETS DU LAC BELCAIRE undertakes to offer an equivalent STAY, covering any additional costs. If the accepted services are of lower quality, LES CHALETS DU LAC BELCAIRE will refund the difference.
Cancellation (total or partial) by the CLIENT: If the CLIENT wishes to cancel, they must notify LES CHALETS DU LAC BELCAIRE by email. Failure to cancel according to this section obliges the CLIENT to pay the full contract amount. Filing and insurance fees, if any, are non-refundable. The date of receipt of the cancellation email determines applicable fees as follows:
Non-use of additional services: Additional services reserved by the CLIENT but not used for their own reasons are not refundable.
NON-CANCELLABLE AND NON-MODIFIABLE STAYS / OFFERS / RATES
LES CHALETS DU LAC BELCAIRE may offer STAYS at preferential rates on specific dates that are non-modifiable, non-refundable, and non-exchangeable.
Consequently, no request for modification or cancellation will be accepted: no refund, including for additional services reserved.
CANCELLATION AND INTERRUPTION INSURANCE
Cancellation and interruption insurance is optional but CLIENTS are encouraged to subscribe at booking. Its cost is a percentage of the total stay (with possible minimum billing).
This insurance covers, under conditions, stay cancellations, late arrival, interruption, or forgotten items. Full clauses of the insurance contract are available upon request and on our website. For a claim, notify via www.declare.fr, email sinistres@campez-couvert.com, or mail: Gritchen Affinity – Sinistre – Campez Couvert – 27 rue Charles Durand - CS 710139 - 18021 BOURGES Cedex.
According to Article L121-4 of the Insurance Code, if multiple policies are contracted without fraud, each applies within its coverage limits and respecting Article L121-1.
LATE ARRIVAL, EARLY DEPARTURE
Without prior notice from the CLIENT, the PITCH or RENTAL ACCOMMODATION becomes available 24h after the scheduled arrival date, and full payment remains due.
No refund will be granted for early departure (see insurance options for reimbursement).
SECURITY DEPOSIT
For any RENTAL ACCOMMODATION, a deposit of €320 is required no later than arrival. Payment is by credit card. It will be returned in full on departure or within eight days, after inspection of cleaning and equipment. The accommodation must be returned in perfect cleanliness (washed and put away dishes, emptied bins, etc.).
If cleaning is not performed according to the inventory/checklist given at arrival, a flat cleaning fee will be automatically deducted from the deposit. This fee is fixed per item or equipment according to the schedule provided at arrival and constitutes compensation for observed deficiencies:
Damages exceeding the deposit will be charged to the CLIENT after deposit deduction.
CLEANING
The CLIENT is required to return their RENTAL ACCOMMODATION in perfect cleanliness at the end of the stay. The CLIENT may request that cleaning be carried out by our staff, subject to payment of a cleaning fee on site. However, the choice of this cleaning fee or the subscription to a package (Hotel, Premium, or Confort+) does not release the CLIENT from certain essential obligations which remain their responsibility. To this end, the CLIENT must, in addition to the cleaning carried out by our staff or included in the Premium package, perform certain tasks explicitly indicated in the documents provided upon arrival, notably:
Failure to comply with these obligations, even if the cleaning fee has been subscribed to or if the CLIENT has opted for any package, may result in the deduction of a flat-rate amount from the security deposit, in accordance with the scale communicated to the CLIENT upon delivery of the inventory at arrival. This deduction constitutes a flat-rate compensation per item for the observed breaches and does not exclude the campsite from claiming, where appropriate, additional damages if the damages exceed the amount of the security deposit.
LEISURE ACTIVITIES
Any free or paid activity mentioned on the WEBSITE, email, or on-site may be modified or canceled upon arrival.
MINORS
Unaccompanied minors are not accepted unless parental authorization is provided.
ANIMALS
One pet per RENTAL ACCOMMODATION is allowed for an extra nightly fee not included in accommodation rates.
The CLIENT must declare pets at booking or on arrival. Animals must be leashed and are not allowed in communal areas. Pets must be vaccinated and identified (tattoo or chip). Dangerous or aggressive animals (1st and 2nd category dogs) and “new companion animals” are not accepted.
HOUSE RULES
A house rules document is available at reception. Non-compliance may result in contract termination without refund.
PERSONAL DATA
Client information is confidential, used only internally for booking and stay management. Clients have rights of access, correction, and opposition under the French Data Protection Law. Requests must be sent to LES CHALETS DU LAC BELCAIRE, 4 Chemin du Lac, 11340 BELCAIRE.
LIABILITY OF LES CHALETS DU LAC BELCAIRE
All photos and texts in brochures or on the website are non-contractual and indicative. Certain activities or facilities may be removed for weather or force majeure reasons.
FORCE MAJEURE
Events beyond control, unforeseeable, unavoidable, and independent of the parties relieve contractual obligations (Article 1218 Civil Code). Parties will assess and adjust contract execution. Force majeure longer than three weeks leads to automatic contract termination.
PARTIAL INVALIDITY
If one or more provisions are invalid, others remain in force.
NON-WAIVER
Failure to enforce a provision does not constitute a waiver.
CONTRACT LANGUAGE
The contract is in French. In case of translation, the French text prevails.
DISPUTE RESOLUTION – MEDIATION
For French and EU citizens, parties will attempt amicable resolution. Complaints must be sent by registered mail or email within one month of the stay.
APPLICABLE LAW
These terms are governed by French law, subject to mandatory provisions.
