ARTICLE 1 - APPLICATION OF THE GENERAL CONDITIONS OF SALE (GCS)
The present General Terms and Conditions of Sale (GTCS) apply to the reservation made by the customer for all sales of stays made for the accommodations operated by VM59132 in the ValJoly Tourist Resort. These terms and conditions are available to customers on our website. They can also be obtained upon written request to the establishment's headquarters.
Any reservation implies that the customer fully accepts the present conditions without reservation. They cancel and replace any previous version that may have been put online and/or accepted by the customer.
ARTICLE 2 - BOOKING CONDITIONS
2.1 - Price and payment
The prices of the stays are indicated in euros, including VAT and excluding tourist tax. The applicable rates are those in effect on the day the reservation is made.
For camping site reservations: All rentals are nominative and cannot be transferred. For the reservations of the hirings: Any hiring is name specific and cannot be yielded. The rental becomes effective only with our agreement and after reception of the amount of the deposit of 50% on your stay.
For any delay not reported, the rental / site becomes available 12 hours after the arrival date mentioned on the booking contract. After this period, and in the absence of a written message, the reservation will be null and void and the deposit will be retained by the establishment.
2.2 - Booking modifications
No discount will be given for late arrival or early departure.
2.3 - Cancellation
Any reservation not paid in accordance with the general conditions of sale will be canceled. For any cancellation received more than 10 days before the start date of the stay, the 50% of the deposit will be refunded. For any cancellation received 10 days or less before the date of stay, the deposit will not be refunded.
In the case of special offers and/ or stays declared 'non-cancellable, non-refundable' specific conditions apply and no refund can be made.
The client will not be able to claim any compensation or reimbursement if he restricts or interrupts his stay for any reason whatsoever (including professional or medical reasons, etc.). Any unused service will not be refunded.
2.4 - Withdrawal
The legal provisions relating to the right of withdrawal in case of distance selling provided for by the Consumer Code are not applicable to tourist services (Article L.121-20-4 of the French Consumer Code). Thus, for any order of a stay at the campsite or rental, the customer has no right of withdrawal.
ARTICLE 3 - COURSE OF THE STAY
3.1 - Arrivals and Departures
For rentals and camping: arrivals are from 3pm, departures are before 11am, any day of the week.
3.2 - Deposit
A deposit of 250 euros per accommodation will be required on the day of your arrival. It will be reimbursed to you on the day of your departure, during the opening hours of the reception, after an inventory of fixtures. The invoicing of possible damages will be added to the price of the stay as well as the cleaning if you do not leave the accommodation in a perfect state of cleanliness. If you cannot be present at the inventory, the deposit will be returned to you by mail. These deposits are returned after deduction of any damage, defaults and cleaning costs.
3.3 - Departure
Any return of the key or release of the site after 11am will result in the invoicing of an additional night. Any extension of stay must be made at least 24 hours before the scheduled departure date.
3.4 - Animals
Pets (dogs and cats) are allowed with a supplement of : 2,20€ per animal for the Camping du ValJoly (Camping pitches, Chalets, Roulottes, Yourtes) and 5€ per animal for the Appart-hotels of ValJoly.
3.5 - Rules of Procedure
As required by law, you must adhere to our internal regulations, which have been deposited with the prefecture, posted at our reception and a copy of which will be given to you on request.
ARTICLE 4 - LIABILITY
The company VM59132, manager of the Val Joly tourist resort, declines all responsibility for damage to the camper-caravanner's equipment caused by the camper-caravanner himself; insurance for your equipment in terms of civil liability is compulsory (FFCC, ANWB, ADAC...).
ARTICLE 5 - INSURANCE - IMPROVEMENT - THEFT
The customer certifies that he/she has taken out civil liability insurance to cover any damage caused in the establishment during the period of his/her stay. The customer must ensure the custody of the goods and materials brought by himself. The student is invited to take out specific insurance in the event of the presence of large equipment or valuable goods, insofar as the establishment cannot be held responsible in the event of damage to or theft of said goods. The customer is responsible for all damage caused by himself and undertakes, in case of damage to the premises made available, to bear the costs of restoring these premises. In no case shall the establishment be held responsible for damages of any nature whatsoever, in particular fire or theft, which may affect the objects or materials deposited by the customer during the accommodation. Likewise, any parcel, package, etc. delivered to the establishment before and during the stay may be received by the reception of the establishment but in no case will the latter be responsible for any incident, deterioration, loss, incorrect number of parcels, damaged parcel, or any problem with the delivery.
The customer undertakes to contact the supplier or the carrier directly in the event of a problem. The customer and his insurers waive all recourse against VM59132, its staff and its insurers for any direct or indirect prejudice resulting from the total or partial destruction of all equipment, movable objects, fittings, valuables, goods, as well as the deprivation or disturbance of use of the premises.
ARTICLE 6 - BREACHES, DAMAGE BY THE CUSTOMER
The customer agrees and undertakes to use the room, apartment or chalet in a respectful and responsible manner. Also, any behavior contrary to good morals and public order will lead the manager to ask the client to leave the establishment without any compensation and/or without any refund if a payment has already been made.
Deposit for the accommodation at the time of taking possession: a deposit of 250€ is requested to answer for any damage that could be caused to the rented property or to the objects guaranteeing it.
The customer agrees not to bring additional persons without the express permission of the operator, and not to sublet the accommodation. If this is not the case, the management of the establishment has the right to refuse the rental of the room, apartment or chalet and to keep the deposit.
ARTICLE 7 - FORCE MAJEURE
The obligations contained herein shall not be applicable or shall be suspended if their performance has become impossible due to a case of force majeure such as act of public authority, hostilities, fait du Prince, natural disaster, fire, flood, strikes without notice... The parties shall use their best efforts to prevent or reduce the effects of non-performance of the contract caused by an event of force majeure; the party wishing to invoke an event of force majeure shall immediately notify the other party of the beginning and end of such event, without which it shall not be relieved of its responsibility.
ARTICLE 8 - CLAIMS AND DISPUTES
In case of dispute, claim or disagreement on a part of the invoice, the Customer is obliged to pay without delay the part not disputed and to indicate in writing to the establishment concerned, the reason and the amount of the dispute, within 7 days from the date of the end of the accommodation. After this period, the service and the billing are considered accepted and cannot give rise to any subsequent claim from the Customer.
These General and Special Conditions and more generally any dispute arising from these General and/or Special Conditions relating to the offers and services or related in any way to the use of the Site shall be governed by and construed in accordance with French law and by the French courts.
