GENERAL BOOKING TERMS AND CONDITIONS
To enable us to draw up our schedule correctly, the dates of your stay must be very precise.
The duration of the stay stated on the contract represents the actual duration of the rental.
This booking will only become final if it is accompanied by the deposit mentioned on the front.
To avoid any errors, please enclose your payment receipt with this booking request.
An administration fee of €10 will be deducted from the deposit paid.
1/ The camping pitch will be available at 12 noon on the first day of the booking; your stay will end at 12 noon on the last day.
2/ Accommodation will be available from 4 pm on the first day of the booking (or possibly earlier, subject to availability and with our agreement); your stay will end before 10 am on the last day.
3/ For any day’s delay, even if the management has been informed, the standard rate will apply.
4/ Any booking that is not confirmed within 24 hours without notifying the management will be automatically cancelled.
5/ If, for any reason, the length of stay is shortened, the total amount for the stay, calculated according to your booking dates, remains payable.
6/ Booking fees paid in addition to the deposit to cover an additional service are non-refundable.
7/ The deposit is deducted from the payment for the booked stay.
8/ The booking is deemed final upon receipt of the deposit. It is made in the name of the person making the booking and may not be transferred to other persons without further agreement.
9/ Cancellation in the event of duly justified force majeure: it is agreed that in the event of cancellation by the tenant:
- more than one month before the start of the pitch and accommodation hire period, the deposit paid shall be retained by the campsite; the tenant shall not be liable for the balance of the stay.
- less than one month before the start of the pitch and accommodation rental period, the deposit is retained and the tenant must pay the balance of the rental fee.
by the owner:
- within seven days of the cancellation, the owner is required to pay the equivalent of the deposit to the tenant. 10/ For rentals, to be paid upon handover of the keys:
A security deposit cheque for €300, which will be returned to you by post within 15 days of your departure;
a flat-rate fee of €40 will be deducted if the property has not been properly cleaned before your departure.
Payment of the balance for your stay
11/ Your home insurance policy must include a ‘holiday stay’ or ‘holiday accommodation’ clause to cover any damage caused by you or your family to your accommodation. If this is not the case, you will automatically be charged for the costs of any damage.
12/ The inventory form provided on arrival must be returned to us within 24 hours; failure to return the inventory form will be deemed acceptance by the tenant.
13/ Tenants have the option of taking out cancellation insurance called ‘Campez Couvert’; please see the terms and conditions.