En caso de daños generales sin contrario identificado, cuando se verifique que los mismos son los derivados de varios hechos, el asegurador aplicara la franquicia contratada en póliza por cada lado afectado del vehículo, aceptándose como un solo siniestro todos los daños que se ubiquen en esa parte del mismo. Quedaran excluidos en su totalidad los daños del vehículo que se hubieran producido con anterioridad a la contratación de la póliza.

If the vehicle is immobilised following a breakdown or an incident, you will be covered by the assistance provided by the owner. A dedicated number will allow you to contact the assistance company and will inform you about the treatment steps.

When you pay on Yescapa, the vehicle owner's remuneration is kept in a single and secure wallet until the day after you leave on rental. So, no unpleasant surprises, the owner welcomes you on the day of departure to prepare your first steps with his vehicle. A few days later, the remuneration arrives in the owner's bank account.

If you are unable to start your rental due to a vehicle breakdown or for reasons related to the owner, our team will offer you other vehicles that meet your travel criteria, or you will be fully reimbursed.