Insurance coverage /All risk with excess 900€/ is provided for the rental period; however, it is essential to adhere to the rules and the traffic regulations. The client takes responsibility for their own damages even if they exceed the deposit amount not covered by insurance. If the damages are less than the excess, estimates from car repair shops will be obtained and acted upon accordingly. The choice of repair shop will be made by the owner. Familiarize yourself with the guidelines, including the motorhome manuals that will be provided from the owner. Not adhering to the guidelines may lead to incidents not being covered by insurance.

If the vehicle is immobilised following a breakdown or an incident, you will be covered by the assistance provided by the owner. A dedicated number will allow you to contact the assistance company and will inform you about the treatment steps.

When you pay on Yescapa, the vehicle owner's remuneration is kept in a single and secure wallet until the day after you leave on rental. So, no unpleasant surprises, the owner welcomes you on the day of departure to prepare your first steps with his vehicle. A few days later, the remuneration arrives in the owner's bank account.

If you are unable to start your rental due to a vehicle breakdown or for reasons related to the owner, our team will offer you other vehicles that meet your travel criteria, or you will be fully reimbursed.