The vehicle is covered by full comprehensive insurance. The renter’s maximum financial responsibility for covered accidental damage is limited to 1000 EUR per incident. The security deposit may also be used to cover smaller damages not processed through insurance, missing equipment, additional cleaning, refueling, late return fees, or other extra costs resulting from misuse of the vehicle. Insurance does not cover damages resulting from driving under the influence of alcohol or drugs, reckless or negligent driving, unauthorized drivers, misuse of the vehicle, driving on prohibited roads or terrain, theft caused by negligence, or other situations excluded by the insurance policy. In such cases, the renter may be held fully responsible for the resulting damages and related costs.

If the vehicle is immobilised following a breakdown or an incident, you will be covered by the assistance provided by the owner. A dedicated number will allow you to contact the assistance company and will inform you about the treatment steps.

When you pay on Yescapa, the vehicle owner's remuneration is kept in a single and secure wallet until the day after you leave on rental. So, no unpleasant surprises, the owner welcomes you on the day of departure to prepare your first steps with his vehicle. A few days later, the remuneration arrives in the owner's bank account.

If you are unable to start your rental due to a vehicle breakdown or for reasons related to the owner, our team will offer you other vehicles that meet your travel criteria, or you will be fully reimbursed.