Profile of Sarah

Sarah
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Hired out 66 times

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Hey, I'm Sarah!

Llanelli, United Kingdom – Member since August 2023

My favourite destination is Italy 🇮🇹

16 Reviews

Rhi Rhi

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Would not recommend, especially for solo female travellers. Before we’d even met, the owner made inappropriate comments about me being “stressed” , after I simply asked about legally disposing of the toilet cassette. Pickup arrangements were changed to a private car park at the last minute and rushed through with no proper handover. The most serious issue: I was locked in said private car park by the site manager, who aggressively questioned me and made me apologise before letting me out — leaving me genuinely frightened as a solo female traveller. When I explained this to the owner, there was no apology, just a comment that the manager was “unhappy with how I’d spoken to him,” followed by tighter demands on returning the van. At no point did the owner show any concern for my wellbeing or safety. I cut my trip short just to avoid further confrontation, and emailed him afterwards to explain the impact this had — he has not responded at all. All in all, a deeply disappointing and upsetting experience. August 2026
Kate Kate

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Really easy handover with Andrew - everything explained very clearly. Really comfortable double bed, easy to drive, plenty of storage for us and the fridge was just what we needed to keep the food and drinks cool in the hot weather. Will definitely book again. The whole process was easy and Captain Harold is a beautiful vehicle we really enjoyed our time in. July 2026
Mike Mike

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Great van and great communication at all times. Very smooth and quick handovers and the renters are at the end of the phone if you’ve any queries. And right next to the lovely Gower peninsula! Highly recommended. June 2026
Response from Sarah Thank you Mike really appreciate your review, glad you both had a great time.
Philippa Philippa

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Unfortunately the weather was not in our favour. Very windy and wet. Captain Harold kept us warm and dry. September 2025
Response from Sarah Thanks Phillipa Glad you enjoyed, hopefully nnext time you can get better luck with the weather 🤞.
Gareth Gareth

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Excellent from start to finish. Great communication throughout from booking, collection, whilst we were away (1st time in a motorhome so needed help!), through to return. Clean, spacious, and practical with our two children. Would thoroughly recommend. July 2025
Response from Sarah Thanks Gareth I’m so glad you & you’re family had a great time hopefully see you again soon for your next adventure. Thanks again
Helen Helen

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Really loved our time in Captain Harold. Handover was really smooth and efficient. We went to West Wales to a family wedding during the recent exceptionally hot weather and the motorhome was ideal and the fridge freezer was a godsend. My husband is 6ft 4 and didn't struggle at all inside and had plenty of leg room driving. I thoroughly recommend Captain Harold and will hopefully get to use it again soon.Thank you Sarah and Andrew July 2025
Response from Sarah Thanks Helen really appreciate your kind words, glad you had a great time. Thanks again
Marie Marie

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Lovely camper van and nice to be able to hire locally. Good communication with lovely owners - no issues. We had a lovely week travelling to the Scottish Highlands and back. June 2025
Response from Sarah Thanks Marie much appreciated , glad you enjoyed your Scottish trip hopefully see you again soon. Thanks
Leigh Leigh

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Excellent from start to finish. Bravo. A great handover and a great return. We will definitely be back in the future! Leigh. May 2025
Response from Sarah Thanks Leigh glad you and your family enjoyed your motorhome adventure look forward to seeing you again soon.
Gary Gary

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Great and fantastic trip May 2025
Response from Sarah Thanks Gary , glad you enjoyed your Scotland adventure.
Andrei Andrei

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Our adventure was everything we wanted and more! Both Sarah & Maz and were extremely helpful and great at communicating with us both before and during the trip. The motorhome had everything you needed. Everything was controlled from one digital panel making it really easy and straight forward to use. The van had plenty of space making it really comfy! Couldn’t recommend more! We will definitely be hiring again for another trip! 🌞 April 2025