Support – I have a confirmed booking – Goboony

What can we do for you?

I am new to Goboony I am considering to hire out my motorhome Security and Verification I want to start renting out on Goboony Notifications and Contact Managing and tailoring your listing Receiving and handling booking requests I have a confirmed booking Deposit and Insurance Vehicle Preparation Underway Additional costs and Damages Return of the vehicle and handover Webinar Contact Us The Goboony Referral Programme

I have a confirmed booking

Rental Agreement and Goform

What is a Goform? What do I have to fill in on the Goform? Why do I need to complete a Goform? What happens if the Goform is not completely filled in? I want to include a few rules when renting out my vehicle. Where do I state these rules? Am I able to change the pick-up and drop off time? What agreements do I have to make with the Traveller? Where do I record details for bookings? What is the rental agreement and where can I find it?

Payment

When do I get paid for a booking? A payment is late, what should I do? How does the Goboony payment system work?

Cancellation

Can I choose which cancellation conditions apply when booking? Can a Traveller cancel a confirmed booking? Can I have the Traveller cancel free of charge? Can I use a different cancellation percentage than stated in the conditions? When does force majeure occur? Can I cancel a confirmed booking?