What can we do for you?

I am new to Goboony I am considering to hire out my motorhome Security and Verification I want to start renting out on Goboony Notifications and Contact Managing and tailoring your listing Receiving and handling booking requests I have a confirmed booking Deposit and Insurance Vehicle Preparation Underway Additional costs and Damages Return of the vehicle and handover Webinar Contact Us The Goboony Referral Programme

Additional costs and Damages

Damages and additional costs
What happens if there is damage to my vehicle? What is if the Traveller is late? The vehicle has not been refulled Can I charge if a rule has been broken? How do I enter an additional cost? Can I enter an additional cost after the deposit has been released? What if there is more than one damage? I do not want to repair a damage, can I still claim from the Traveller?
Deposit
Why do I have to block the deposit? How soon do I have to block the deposit? For what reasons can I block the deposit? Why do I have to release the deposit?
Documentation
What information is needed when I add additional costs? Why does Goboony need me to provide documents when dealing with additional costs?
Conflict
What should I do if the Traveller does not agree with the additional costs? What should I do if the Traveller wants to be refunded due to circumstances on a booking? What should I do if my traveller is refusing to pay for a fine?
Fines
What do I do if a fine comes in whilst my vehicle was out on hire? What can I do with fines that arrive later? Who pays the increase in the fine?

Cookies

Goboony uses cookies and similar technologies to provide our service to you. They also help make our communication to you easier and more personalised. With these cookies Goboony (and third parties), can track your internet behavior inside and outside Goboony. Some are necessary to help our website work properly and can't be switched off, and some are optional but support Goboony and your experience in other ways. Using cookies, we (and third parties) adapt our website, advertisements and communication to better suit your interests. You can accept the cookies by clicking on the button below. If you refuse them we will only use functional and analytical cookies. Read our cookie policy.