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I am new to Goboony I am considering to hire out my motorhome Security and Verification I want to start renting out on Goboony Notifications and Contact Managing and tailoring your listing Receiving and handling booking requests I have a confirmed booking Deposit and Insurance Vehicle Preparation Underway Additional costs and Damages Return of the vehicle and handover Webinar Contact Us

Additional costs and Damages

Damages and additional costs
What happens if there is damage to my vehicle? What is if the Traveller is late? The vehicle has not been refulled Can I charge if a rule has been broken? How do I enter an additional cost? Can I enter an additional cost after the deposit has been released? What if there is more than one damage? I do not want to repair a damage, can I still claim from the Traveller?
Deposit
Why do I have to block the deposit? How soon do I have to block the deposit? For what reasons can I block the deposit? Why do I have to release the deposit?
Documentation
What information is needed when I add additional costs? Why does Goboony need me to provide documents when dealing with additional costs?
Conflict
What should I do if the Traveller does not agree with the additional costs? What should I do if the Traveller wants to be refunded due to circumstances on a booking? What should I do if my traveller is refusing to pay for a fine?
Fines
What do I do if a fine comes in from the Traveller? What can I do with fines that arrive later? Who pays the increase in the fine?

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