Liked:
great facilities, great bakery, open cafe & bar
Could be better:
Reception staff were not helpful or useful with questions. There was a young man at reception, and he seemed to want to hang out with his colleagues more than actually help travellers. I asked about how I can get to mont saint michel and they did not mention that there was a bus from the station that I could have caught. It was really frustrating to discover this later. They didn't seem warm, friendly, and keen to help. At different points there were multiple staff at reception doing nothing, even though the queue at drinks/bar was long, - should be trained it at least taking the payment.