Liked:
We arrived at site late afternoon having just travelled from UK. On arrival we were told the site had no water due to an underground leak. There was no possibility of it coming on that day which meant we couldn’t use the showers, toilets or fill the tank of our motorhome. I asked if we could buy water from them and was told they didn’t have any and we could go to the supermarket!!! We had just already called at on earlier.
Could be better:
Given they knew about the situation you would have thought the management would have had a supply of water delivered to hand out to campers so at least they could make drinks if nothing else. Fortunately another camper who had a car went and collected water for us. If the arrivals for that day had been emailed, at least we could have been better prepared for when we arrived, bought enough water for our stay. At least it was only one night.